Return Policy

General Information


We will provide a 1-to-1 exchange or returns if the item is delivered in a defective condition, or if the wrong product is delivered:


  • Within 3 days of receiving the item, please notify us at enquiry@chophupchong.com.sg or 81579238.

  • We will process your request within 1 – 5 working days.

  • Subject to item availability, we will provide you with a replacement or refund

  • Product must be in its original packaging, unused, has not been tampered with, and is in sellable condition.

  • Product marked as promotion or sales are not eligible for return.