Frequently Asked Questions

Delivery

 

Thank you for your support! You will receive it within 2-3 working days from placing the order. We will send you a Whatsapp msg the day before delivery. Please note that we are closed on weekends and PH.

For special delivery requests, please leave a remark with your order and our team will get back to you.

Our Bakkwa chiffon cake and the Sweet Potato chiffon cakes have received the most raved reviews. Of course, the Pandan and Gula Melaka are classics that should not be left out as well. Psst.. Do try our handmade Bakkwa Paus as they are equally delicious!

Deliveries are available at $8 per location, or simply spend $60 and above to enjoy free shipping. Deliveries to Sentosa and Tuas subject to an additional $10 Charge. We are unable to deliver to Jurong Island and restricted areas. Please reach out to us In the event that no one is present to receive the goods, a handling and delivery fee of $8 will then be charged for subsequent delivery. Once delivered, goods are considered sold and are non-refundable.

If you have selected self-collection as the delivery option, we will contact you to confirm the date & time. We are located at 14 Senoko South Road S758075, the available collection timing is 9am - 5pm (Mon-Fri), and 9am - 3pm (Sat).

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We are closed on weekends, but we strive to respond as promptly as possible to all enquiries!

All prices quoted our website (www.chophupchong.com.sg) are in Singapore Dollar (S$). Prices can be subjected to change without prior notice. Special promotions are valid while stock lasts. All prices quoted are inclusive of a 7% Singapore Goods and Services Tax (GST).

Every $1 spent on our website will earn you 10 points.

You may redeem the points during your next check out. Once you have minimum of 1000 points, you will be able to get $5 off. There are no limitations to the cart amount when using your points.

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