FAQ

1. I've ordered via your website, when I will receive my order?
Thank you for your support! You will receive it within 2-3 working days from placing the order. We will send you a Whatsapp msg the day before delivery. Please note that we are closed on weekends.
For special delivery requests, please submit your request via our website enquiry form (with your Order ID stated), or get in touch via our Facebook or Instagram. We are in the midst of revamping our website, so this will be addressed in the new website. In the meantime, we apologize for any inconvenience caused.

2. What is your most popular chiffon cake?
Our Bakkwa chiffon cake and the Sweet Potato chiffon cakes have received the most raved reviews. Of course, the Pandan and Gula Melaka are classics that should not be left out as well! Do try our handmade Bakkwa Baos as they are equally delicious!

3. How much is shipping?
$5 for shipping to location, or spend $50 to enjoy free shipping.

4. How can I get in touch / stay updated on the latest promotions?
Follow us on Facebook @hupchongsingapore and IG @hupchongsingapore
We are closed on weekends, but we strive to respond as promptly as possible to all enquiries!

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